FREQUENTLY ASKED QUESTIONS

     

      HOW DO I PLAY LUCKYBOX?

     

      1. On the App
        Click on the Box Numbers between 1-6 available on the App.

        2.  

      2. On the Website
        Click on the Box Numbers between 1-6 available on the website.

     

      HOW DO I DEPOSIT TO MY LUCKYBOX ACCOUNT?

     

      1. On the App
        To Deposit to your LuckyBox Account, go to the App and click on Account then Deposit. All deposits shall be done via bank transfer by use of Interswitch into the members LUCKYBOX account. Participants will receive confirmation messages via Email.

        2.  

      2. On the Website
        To Deposit on the Website, participants will click on the My Account option on the Website, then on Deposit. All deposits shall be done via bank transfer by use of Interswitch into the members LUCKYBOX account. Participants will receive confirmation messages via Email.

     

      HOW DO I WITHDRAW FROM MY LUCKYBOX ACCOUNT?

     

      1. From the App
        Click on the Withdraw icon which appears in the My Account Icon on the App, indicate the amount to Withdraw and confirm. You will receive a confirmation message or email confirming your successful withdrawal.

        2.  

      2. From the Website
        Click on the Withdraw icon which appears in the My Account Icon on the Website, indicate the amount to Withdraw and confirm. You will receive a confirmation message or email confirming your successful withdrawal.

     

      HOW MUCH AM I CHARGED TO PLAY LUCKYBOX?

     

      1. Each game costs 30 Naira per stake.

     

      HOW DO I CHECK THE BALANCE IN MY LUCKYBOX ACCOUNT?

     

      1. From the App
        Your Balance will be displayed on the My Account Icon on the App.

        2.  

      2. From the Website
        Your Balance will be displayed at the bottom of the display page as you play on the Website.