FREQUENTLY ASKED QUESTIONS

     

       

        HOW MUCH AM I CHARGED TO PLAY LUCKYBOX?

        1. Each game costs 100 naira per stake

       

        HOW DO I CHECK THE BALANCE IN MY LUCKYBOX ACCOUNT?

        1. From the Website
          On the website, your balance will be displayed at the bottom of the display page as you play on the website
          To check your balance via SMS Send BAL to 3337

       

        HOW DO I KNOW IF I WON?

        1. You will get a notification showing “congratulations you won”

       

        HOW DO I GET HELP?

        1. Contact our customer support team on these lines: 08065237045, 017005530

       

        HOW OFTEN CAN I PLAY THE GAME?

        1. Lucky box game can be played as many times as possible